Returns & Exchange

We want you to love your purchase. If there is an issue, we will guide you through an exchange.

Eligibility

Items must be unused and returned in original packaging with proof of purchase.

Exchanges are accepted within a limited window after delivery. Please contact us promptly.

Email us at support@ssjewels.shop or message us on WhatsApp with your order number.

Customized items or items with visible wear may not be eligible for exchange.